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Privacy Policy

1. Introduction

Cheetah Net (“we,” “us,” or “our”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our fiber internet services and interact with our website, applications, and other platforms (collectively, the “Services”). By accessing or using our Services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

A. Information You Provide

  • Personal Information: When you sign up for our Services, we may collect personal information such as your name, address, contact information, and payment details.
  • User-Generated Content: We may collect content that you submit, post, or share on our platforms, including reviews, comments, or other user-generated materials.

B. Information We Automatically Collect

  • Usage Data: We may collect information about your use of our Services, including IP addresses, device information, browser type, and operating system.
  • Cookies and Similar Technologies: We use cookies and similar technologies to collect data for analytics, advertising, and enhancing user experience. You can manage your cookie preferences through your browser settings.

C. Information from Third Parties

  • Third-Party Services: We may receive information about you from third-party services, such as social media platforms, in accordance with their privacy policies and your privacy settings.

3. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

  • Providing and Improving Services: To deliver, maintain, and enhance our Services.
  • Communication: To communicate with you, respond to your inquiries, and send service-related notifications.
  • Analytics: To analyze user behavior and preferences, improve our Services, and personalize content and recommendations.
  • Marketing: To send promotional materials and offers, where permitted by law and in accordance with your preferences.

4. How We Share Your Information

We may share your information with:

  • Service Providers: Third-party service providers who assist us in delivering our Services, subject to confidentiality and data protection agreements.
  • Legal Compliance: When required by law or in response to legal requests, such as subpoenas or court orders.
  • Business Transactions: In connection with a merger, acquisition, or sale of all or part of our assets, your information may be transferred to a new entity.
  • Your Consent: With your consent, which you may withdraw at any time.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Your Choices

  • Access and Correction: You can access and correct your personal information by logging into your account or contacting our customer support.
  • Opt-Out: You can opt-out of marketing communications by following the instructions provided in such communications.
  • Do Not Track: Our Services do not respond to “Do Not Track” signals.

7. Children’s Privacy

Our Services are not intended for children under the age of legal consent in Uganda. We do not knowingly collect or solicit personal information from children. If you believe that we have inadvertently collected information from a child, please contact us for its removal.

8. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting. You are encouraged to review this Privacy Policy regularly to stay informed of any updates.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at